Returns & Exchanges

At Heads or Tails Gaming Inc., we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed apparel items. If your gear doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label and a return packing slip to include inside your package.

• 3.
  Pack and Ship

  Securely place the items in their original packaging with tags attached and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.